Trailhead Privacy Policy

We collect several types of information to operate and improve the Service.

Account Information:

When you create an account, we may collect:

- email address

- display name

- profile information, such as city or region

- account preferences

Content You Provide:

Trailhead allows users to submit community content. This may include:

- posts

- comments

- service listings

- event submissions

- marketplace posts

- uploaded images or media

Content you post may be visible to other users.

Usage Data:

We may automatically collect information about how the Service is used, including:

- device type

- operating system

- app version

- interaction with features

- log and diagnostic data

This information helps improve the reliability, safety, and performance of the Service.

Location Information:

If you provide location information, such as city or region, it may be used to:

- show region-relevant content

- filter posts and listings

- improve local discovery features

Exact GPS location is not required to use the Service unless a future feature specifically asks for it.

We use collected data to:

- operate and maintain the Service

- provide region-relevant community content

- enable posting, commenting, moderation, notifications, and interaction features

- improve performance, reliability, and user experience

- moderate content and enforce community guidelines

- respond to user support requests

- detect abuse, fraud, spam, or misuse of the Service

- comply with legal obligations

We do not sell personal data.

Information may be shared in the following limited circumstances.

With Other Users:

Content you post may be visible to other users, including:

- posts

- comments

- profile display name

- region information

With Service Providers:

We may use trusted third-party service providers to operate the platform, such as:

- hosting providers

- authentication providers

- analytics services

- push notification or messaging providers

These providers process data only as necessary to operate, secure, maintain, or improve the Service.

Legal Requirements:

We may disclose information if required to:

- comply with legal obligations

- respond to lawful requests by authorities

- protect the safety of users or the public

- enforce our Terms of Service

We take reasonable technical and organizational measures to protect user data.

These measures may include:

- encrypted data transmission

- secure authentication systems

- access controls for administrative systems

- monitoring for abuse or unauthorized access

However, no system can be guaranteed completely secure.

We retain personal information only as long as necessary to:

- provide the Service

- maintain community content

- comply with legal obligations

- resolve disputes and enforce our policies

If you delete your account, we will remove or anonymize personal data where reasonably possible and as permitted by applicable law.

Some content or records may be retained where necessary for security, abuse prevention, legal compliance, dispute resolution, or maintaining the integrity of community discussions.

Depending on your jurisdiction, you may have rights regarding your personal data.

These may include the right to:

- access your personal data

- correct inaccurate data

- request deletion of your data

- restrict or object to certain processing

- request a copy of your data

To exercise these rights, contact us at the email listed below.

Users in the European Economic Area may have additional rights under the General Data Protection Regulation (GDPR).

The Service is not intended for children under 13 years of age.

We do not knowingly collect personal data from children under 13.

If we become aware that such data has been collected, we will take steps to remove it.

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices of these third parties.

Users should review the privacy policies of external services before interacting with them.

Trailhead may operate servers in different jurisdictions.

By using the Service, you understand that your information may be transferred to and processed in countries outside your home jurisdiction.

We take reasonable steps to ensure appropriate safeguards are in place where required by law.

We may update this Privacy Policy from time to time.

If significant changes are made, users may be notified through the Service or by other reasonable means.

Continued use of the Service after updates become effective constitutes acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or your personal data, contact:

alex@delcastillolabs.com